We are an independent property management and lettings agency based in Horsham, West Sussex. Wells Estates & Lettings was established in 2008 in order to provide an exemplary service to tenants and landlords in the domestic and commercial sectors across the South. We have grown the business year on year by offering quality turn-key services on all types of properties.
We believe we offer the perfect combination of a traditional lettings agency with the added services of full property management. This can literally include taking on a derelict building, renovating it via the use of all our proven contractors and then offering a property management and rental service to the landlord and a point of call for the tenant.
We pride ourselves on our professionalism, knowledge and extensive experience in property management. This huge wealth of knowledge and experience covers every aspect involved with letting domestic and commercial properties, from first contact through to marketing your property, to signing your tenants and handing over the keys.
Wells Estates and Lettings have a quality core team who all have the same goals and aspirations when it comes to connecting the right property with the right people. Throughout our day to day business we use a wide range of marketing techniques such as writing letters, emailing and/or telephoning our database of potential tenants on your behalf. We also use the internet and portals extensively in order to advertise your properties.
In most cases, when we receive an instruction from a landlord with a property, we will already have a vetted tenant in mind so the whole process can become very streamlined. We do, however, still command a strong internet presence because of our investment into this area of our business – something we have worked hard to achieve because it produces the largest exposure for our clients and their properties and achieves the best results.
We offer a fantastic level of customer service. We update our website constantly, we regularly update our clients about the progress of the letting process and we work closely with our clients and build strong relationships with them which is essential as teamwork and collaboration is the most important aspect of the work we do. We are also friendly, approachable, trustworthy and passionate about what we do.
To complement our extensive experience, expertise and work of the highest standard, we are also members of the Deposit Protection Service (DPS) and work to the codes and rules of Chartered Institute of Building (CIOB).